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Tired of being treated like a vendor? Stop acting like one.
Agency owners and staff alike have been complaining to us for several years about the growing number of clients – including existing clients – who insist on employing the agency as needed, rather than...
View ArticleAdvertising agency owners take money out of their own pocket to stay overstaffed
I have found that most agency owners are very generous people. They love the people they work with and want to create an amazing working environment. They are also very slow when it comes to firing an...
View ArticleAn agency’s biggest new business waste of time
Here is a sales prospecting tip for you, agency owner: Don’t waste your time chasing after every person interacting with your content, you’ll drive yourself crazy and it’s not worth the time. Here’s...
View ArticleHey agency owners — are you struggling with your millennial employees?
One of the most common struggles I hear from agency owners is that they’re struggling with managing their millennial employees. For a bit of levity, I often share this video....
View ArticleGet Your Clients to Sing Your Praises
In the Flight of the Conchords song “Carol Brown,” Jemaine’s attempt to serenade a love interest is thwarted by a choir of his ex-girlfriends. As Jemaine sings his own praises as a would-be lover, the...
View Article5 Big Agency Owner Mistakes Make and How to Avoid Them
All agency owners have one thing in common: the desire to create a company that does it better and does it their way. But you can’t realize your vision if your agency isn’t financially successful....
View ArticleHow to Scale Your Agency — Overcome the Wizard Complex
At UGURUS, a business school for digital agencies, my team and I spend thousands of hours a year consulting and coaching owners in groups or one on one. Our aim is simple: To help you achieve freedom...
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